Privacy Policy for EskolSys – School Management SaaS
Last Updated: January 2025
EskolSys (“Company”, “we”, “our”, or “us”) operates an online School Management Software-as-a-Service (the “Service”).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, platform, and related services.
By accessing or using EskolSys, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect the following data when you create an account, subscribe, or use the platform:
- Name, email address, phone number
- School/Institute name and contact details
- Country and billing information
- User role (Admin, Teacher, Student, Parent)
1.2 Student Information (Provided by Schools)
Schools may upload/manage student data:
- Student name, ID, class details
- Attendance records
- Grades, results, performance reports
- Fees and payment details
- Guardian/parent information
EskolSys acts as a data processor for this information. The school remains the data controller.
1.3 Technical & Usage Data
- IP Address
- Device information
- Browser type
- Operating system
- Pages visited
- Login timestamps
- Cookies and tracking technologies
1.4 Payment & Subscription Data
If you purchase a subscription:
- Billing name
- Email
- Transaction IDs
- Last 4 digits of card numbers (via payment gateway)
We do not store full credit card information.
2. How We Use Your Information
- Provide and operate EskolSys
- Create and manage school accounts & user profiles
- Improve features and user experience
- Process payments and renewals
- Send notifications & service updates
- Detect and prevent technical issues
- Ensure platform security
- Comply with international regulations
3. Legal Basis for Processing (GDPR)
- Contractual necessity – to deliver the service
- Legitimate interest – improve security and usability
- Consent – cookies, marketing emails
- Legal obligation
4. Cookies & Tracking Technologies
We use cookies to enhance user experience, analyze traffic, and personalize content.
You may disable cookies in your browser settings.
5. Sharing Your Information
We do NOT sell personal data.
5.1 Service Providers
We may share data with:
- Cloud hosting providers
- Payment processors
- Email delivery providers
- Analytics tools
5.2 Legal Authorities
Only when required by law.
5.3 Schools/Administrators
Student data is accessible only to authorized school users.
6. Data Security
We implement industry-standard protections:
- HTTPS/SSL encryption
- Secure cloud servers
- Role-based access controls
- Regular security audits
- Encrypted backups
7. Data Retention
- Data is retained while your account or subscription is active.
- Schools may request complete data deletion.
- Backups are kept for 30–90 days for recovery.
8. Your Rights
Depending on your region, you may request:
- Access to your personal data
- Correction or deletion
- Export of your data
- Withdrawal of consent
- Account deletion
Contact: support@eskolsys.com
9. Children's Privacy
EskolSys only stores student data provided by authorized schools.
We comply with COPPA, FERPA, and GDPR child data requirements.
10. International Data Transfers
Your data may be stored on servers outside your country. We ensure protection through secure infrastructure and GDPR-compliant agreements.
11. Third-Party Links
Our website may include external links. We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.
13. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: support@eskolsys.com
Website: www.eskolsys.com